Enterprise Web 2.0 Strategy
"Where should my company use Web 2.0 technologies? Which technologies? And how?"
In our experience, many of you in the typical enterprise are already familiar with at least one of the
emerging Web 2.0 technologies. Many of you have also taken on big challenges within your company: to build a
new community, help field resources communicate better, drive efficiency in business operations, or stand up a new,
innovative marketing campaign to reach customers in exciting new ways.
But what elements of blogs, Twitter, social media, wikis and
crowdsourcing, internet marketing, and real-time communications should be
brought together for your needs? How can it all be pulled together
into a cohesive experience for your users/customers?
Success is dependent on execution across the following areas:
- Requirements -- making sure the goals,
objectives, and metrics for a project are understood up front, and
making sure those goals and metrics are the right ones,
- Web 2.0 Technology Assessment -- determining
which products and features from the Web should be used to
achieve goals and how/why,
- Product/Program Management -- day-to-day
management of the development process to ensure that the all-up user
experience can achieve the desired outcome,
- Development and Test -- grinding out the code to
make it all happen + integrating with internal workflow & existing IT
systems,
- Marketing Support -- making sure that customers
-- internal or external to your company -- are aware of the project
and that they do the things you want them to do from a business
perspective.
Not many companies have the qualified staff or the expertise to bring a project to fruition from start to finish.
We have expertise across all of these areas. We can help you set a
Web 2.0 strategy start-to-finish that will help you save money and/or grow
revenue.
Contact us by
e-mail or our web site for a free
consultation.
Other resources:
May 2008 blog post
on how Web 2.0 can help with a typical enterprise content management
problem